Privacy Policy

At AjanLLARent, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store information when you rent a vehicle from us or use our website. Our company is based in Struga, North Macedonia, and operates a small fleet of 4–10 vehicles for local and regional rentals.

By using our services, you agree to the terms of this Privacy Policy. We collect only the information necessary to provide a safe, transparent, and efficient car rental experience.

1. 1. Collection of Personal Information

   1. When you rent a car from us, we may collect the following personal data:
      1. Full name, address, and contact details (phone number and email address);
      2. Driver’s license information and passport or ID card number;
      3. Payment details (credit/debit card information or bank transfer confirmation);
      4. Rental details such as pickup and drop-off dates, vehicle category, and location.
   2. We collect this information directly from you when you make a booking through our website, by phone, or in person at our office in Struga.
   3. We may also collect basic technical data such as your IP address and browser type when you visit our website for security and analytics purposes.

2. 2. Purpose of Processing Personal Information

   1. Your personal data is used solely for the following purposes:
      1. To process and confirm your car rental reservation;
      2. To verify your identity and driver eligibility;
      3. To issue rental agreements, invoices, and insurance documents;
      4. To communicate with you regarding your booking, extensions, or vehicle return;
      5. To comply with legal and insurance requirements under Macedonian law.
   2. We do not sell, rent, or share your data with third parties for marketing purposes. Your data is shared only with our insurance partners or legal authorities when required by law.

3. 3. Data Storage and Security

   1. All personal data is stored securely on protected systems. Access is limited to authorized personnel only.
   2. We retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law (e.g. tax and rental record obligations).
   3. We use standard encryption and password protection to safeguard your data from unauthorized access.

4. 4. Your Rights

   1. You have the right to access, correct, or delete your personal data at any time.
   2. To exercise these rights or request information about your data, please contact us via the contact form on our website or email us at info@yourcompany.com.
   3. We will respond to your request within a reasonable time in accordance with Macedonian data protection laws.

5. 5. Cookies and Website Usage

   1. Our website may use cookies to improve functionality and analyze site traffic. Cookies do not store personal data directly.
   2. You can control or disable cookies in your browser settings at any time.

6. 6. Updates to This Policy

   1. This Privacy Policy may be updated occasionally to reflect legal changes or service improvements.
   2. The latest version will always be available on our website and will include the last updated year — 2026.

For any privacy-related questions or concerns, please contact us directly. We are a local company and will be happy to assist you personally.

Last updated: February 2026